Category: Troubleshooting

This guide is for self-hosted users only. Cloud users do not need this guide. When using ClickFunnels with a self-hosted account, a small setup procedure is needed for ClickFunnels to validate your domain. This is a quick and easy process and will solve the “returned status 404 – not found” status when trying to add […]

This article is no longer needed. The current Facebook integration does not require creating a Facebook APP anymore.

A processing error means iDevAffiliate isn’t receiving the commission amount from the tracking pixel. Your pixel is being output incorrectly. Bad Examples Amount Missing: &idev_saleamt= Amount Null: &idev_saleamt=0.00 Amount Invalid: &idev_saleamt=0.01 In any of the 3 examples above iDevAffiliate throws a processing error because it can’t calculate the commission based on the received sale amount. […]

If you are receiving a message that reads “An error occurred during account creation. Please contact the system administrator for more information.”, it means the email address being used is in your block list. To remove this go to General Settings > Fraud Prevention > Signup Blocking (tab) in your admin center and remove the […]

If you are experiencing an issue where you have missing content from your affiliate control panel, it’s likely due to your /cache folder not having correct permissions. In order for the affiliate control panel to display, the /cache folder must be writeable. It’s likely that folder has become un-writeable and is working from cached files. […]

If you are trying to access your iDevAffiliate admin center and you’re seeing an “invalid license key” message, there’s an easy way to resolve this. Your license key is “locked” to your server environment and can become invalid if any of the following 3 items change. Server IP Address Domain Name Installation Folder Name To […]