Moving Your iDevAffiliate Installation

While we never recommend doing this unless absolutely necessary, it is possible to move your installation from one location to another. Step-By-Step Instructions If you’re moving to a new domain but staying on the same server, it might not be necessary to import/export the database (steps 2/3/4 below) as a “localhost” connection will usually still […]

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Preventing Duplicate Commissions

If you’re seeing duplicate commissions it’s likely due to the tracking pixel being loaded multiple times in the browser during checkout. For example, the customer refreshes the page and the tracking pixel is triggered again. You can resolve this issue with fraud control settings built directly in to iDevAffiliate. Settings Location Admin Center: General Settings […]

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Removing Yourself From Tracking Logs

As an administrator, it’s common to sometimes get attached to an affiliate via tracking logs (clicking an affiliate link). This happens maybe when testing your system or testing affiliate links for your affiliates. No matter the reason, you can always remove yourself from the tracking logs using the following steps. Step 1: Remove IP Tracking […]

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Change Your Installation Folder Name

Before completing this task, please know that if you do this you’re going to break all existing affiliate links/images that your affiliates are using. When this task is complete, you’ll want to notify your affiliates to have them login and get new linking codes, banners, etc. Step-By-Step Instructions 1.) Using FTP, physically rename the folder […]

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