If you have an account in our Client Area, the most recent version of your product will always be available to you in the Upgrade Packages section of your order. If you purchased before this cart system was implemented, create yourself an account and request that we attach the upgrade to your account.
2. Submit a support ticket at iDevSupport.com and provide us the following information.
A. Ticket Department: Product Upgrades
B. Ticket Subject: Product Upgrade To New System
INCLUDE IN YOUR TICKET
A. Your full name.
B. Your Company or Website Name
C. Product purchased
D. Your original iDevDirect order number or PayPal transaction ID.
E. Your email address used in step 1 above.
From this point forward, your product upgrades will automatically be available to you through your Client Area and you won’t have to repeat this process.